Swanne support

FAQs

Answers about Swanne Razor V2, blade refills, free worldwide shipping, TikTok QR starter blades and returns.

Orders & delivery

Does the Swanne Razor ship free?

Yes. The Swanne Razor ships free worldwide.

Do 20/40 blade refills ship free?

Yes. The 20-blade and 40-blade refill packs ship free worldwide.

Does the QR starter blade pack ship free?

Yes. The hidden TikTok QR starter blade pack also includes free worldwide shipping.

How long does delivery take?

Delivery times can vary depending on order volume and courier updates. Your order confirmation and shipping emails will show the latest information for your order.

Swanne Razor V2

What makes Swanne different from disposable razors?

Swanne is built around a reusable weighted handle and replaceable blades. Instead of replacing the whole razor, you keep the handle and replace only the blade when needed.

Is Swanne suitable for beginners?

Yes. Take your time, use light pressure and let the weight of the handle do most of the work. A single-blade razor can feel different at first, so start slowly while you get used to the angle.

How often should I change the blade?

Each Swanne blade lasts roughly 3 shaves. This can vary depending on your routine, hair type and how much area you shave.

Blades & refills

How much are blade refills?

20 blades are £22.99 and give around 60 shaves. 40 blades are £39.99 and give around 120 shaves. Both include free worldwide shipping.

Which refill pack should I choose?

Choose 20 blades for regular top-ups. Choose 40 blades for best value.

How much does it work out per shave?

20 blades works out at around 38p per shave. 40 blades works out at around 33p per shave.

What is the best value refill rhythm?

For regular routines, 40 blades twice a year gives around 240 shaves for £79.98 — around £6.67/month.

Can I subscribe to blade refills?

Yes. Subscribe & Save is available on blade refills. Choose 20 blades every 3 months for £19.99 or 40 blades every 6 months for £34.99. You can skip, pause or cancel anytime.

TikTok QR starter blades

Was my razor missing blades?

No. Your razor was not missing anything. TikTok Shop rules mean the starter blades are claimed separately through the QR page.

What does the QR claim include?

The QR claim gives you access to the hidden 5-blade starter pack. Your QR discount covers the blade pack, with free worldwide shipping included.

How many shaves do the starter blades give?

The 5 starter blades give around 15 shaves, based on each blade lasting roughly 3 shaves.

Do I pay anything for the QR starter blade pack?

Your QR discount covers the 5-blade pack, with free worldwide shipping included.

Can I buy more blades later?

Yes. When you’re ready, you can buy 20-blade or 40-blade refill packs from the Swanne website. Both refill packs ship free worldwide.

Returns & support

What if I need help with my order?

Contact Swanne support through the contact page with your order details and we’ll help you as quickly as possible.

Can I return my order?

Please contact us through the contact page with your order number and we’ll guide you through the next steps based on your order.

Still need help?

Send us your order details and we’ll help you with your razor, blade refills or QR starter blade claim.

Contact Swanne